- Skype certified: video call more than 500 million registered people on Skype worldwide for free.
- Sharp Compatible: get more out of your Skype Ready Sharp series models LC-**LE830E, LC-**LE830RU, LC-**LE831E, LC-**LE831S, LC-**LE833E, LC-**LE830M, LC-**LE830X, LC-**Z5T.
- Advanced microphone technology: achieve amazing sound quality with a Skype-optimized four-microphone array that eliminates background noise and echo.
Note: Video calling from your TV to a PC is only supported in the latest version of Skype for Windows (version 4.2 or later). We are working hard to make it possible to video call from your TV to people using Skype for Mac and Linux.
- Height: 45.0 mm.
- Weight: 221 grams.
- Connector type: USB 2.0.
- Cable length: 180.0 cm.
- Resolution: Up to 720p (1280 x 720 pixels).
- Frame rate: 22 fps at HD 720p, 30 fps with h.264 at WVGA.
- Microphone: 4 unidirectional.
- Audio frequency: 100 to 12 Khz within +/- 10 dB.
- Compatible with the following Sharp TV models:
LC-**LE830E, LC-**LE830RU, LC-**LE831E, LC-**LE831S, LC-**LE833E, LC-**LE830M, LC-**LE830X, LC-**Z5T.
- FREETALK® Conference camera for Sharp TVs
- Quick start guide
- FCC
- CE
- Skype
- VCCI
- C-Tick
Troubleshooting
The first steps we recommend if you are having trouble with your camera are:
• Please ensure that the latest version firmware for your TV is installed. See owner’s manual for instructions on Updates.
• Please ensure the receiving party is using the latest version of Skype. See Help> Check for Updates. Please note that calling to a Mac or Linux computer will not offer the full functionality of the Skype software.
• Use Skype testing tools to test settings before attempting to make a call. See Tools> Option> Audio Settings or Video Settings for testing.
• Please ensure the lens dust cover that the camera was shipped with has been removed.
• Please realize that in addition to bandwidth requirements, programs running in the background on the receivers’ CPU can raise CPU usage of the receiver causing limited video reception or reduced video resolution.
• See Skype User Guides (link below) for full Skype usage explanations: http://www.skype.com/intl/en-us/support/user-guides/
If these steps do not resolve your problem, please reply to us with the answers to the following questions and give us as complete a description of your problem as possible.
• Which TV and model # are you connecting the camera to?
• Is the blue light on the camera lit up?
• Can an image be seen on the TV/PC screen?
Not Sending Video
Please try these steps to help you to send video using your FREETALK® Conference Camera.
• Make sure the receiver has installed the latest version of Skype for Windows. Note that calling to a Mac or Linux computer will not offer the full functionality of the Skype software.
• Please ensure that the latest firmware for your TV is installed. See owner’s manual for instructions on Updates.
• Skype’s High Quality Video HQV (640 * 480) requires an Internet connection with a minimum upload speed of 384 Kbps. Where there is insufficient network upload speed the Skype program will have difficultly sending and receiving video.
• Also note that there is some network negotiation between the Skype program occurring when you start a Skype video call. The two hardware units involved in the call will check the capability of each other, if the TV reports that it can only send video in h.264, and if the PC says it can only do VP7 (as is the case for Skype versions earlier than 4.2), then there is no common method of video communication. In this scenario, the video stream will not be transmitted.
• Other factors influencing video transmission include the processor speed of the receiving PC and the RAM available. Try asking the receiver to reduce the number of programs open on the receiving PC, especially if the computer has <4GB RAM installed.
• Skype also has a “bandwidth management” feature. Skype is constantly monitoring the network connection; should conditions degrade (due to conditions beyond Skype’s control), the video call resolution may drop (320 * 240 or 160 * 120). But if network conditions improve again, Skype’s bandwidth management will automatically restore to the best possible resolution.
Please see User Guides for suggestions and guidance to resolve any call issues.
http://www.skype.com/intl/en/support/user-guides/
The first steps we recommend if you are having trouble with your camera are:
• Please ensure that the latest version firmware for your TV is installed. See owner’s manual for instructions on Updates.
• Please ensure the receiving party is using the latest version of Skype. See Help> Check for Updates. Please note that calling to a Mac or Linux computer will not offer the full functionality of the Skype software.
• Use Skype testing tools to test settings before attempting to make a call. See Tools> Option> Audio Settings or Video Settings for testing.
• Please ensure the lens dust cover that the camera was shipped with has been removed.
• Please realize that in addition to bandwidth requirements, programs running in the background on the receivers’ CPU can raise CPU usage of the receiver causing limited video reception or reduced video resolution.
• See Skype User Guides (link below) for full Skype usage explanations: http://www.skype.com/intl/en-us/support/user-guides/
If these steps do not resolve your problem, please reply to us with the answers to the following questions and give us as complete a description of your problem as possible.
• Which TV and model # are you connecting the camera to?
• Is the blue light on the camera lit up?
• Can an image be seen on the TV/PC screen?
Not Sending Video
Please try these steps to help you to send video using your FREETALK® Conference Camera.
• Make sure the receiver has installed the latest version of Skype for Windows. Note that calling to a Mac or Linux computer will not offer the full functionality of the Skype software.
• Please ensure that the latest firmware for your TV is installed. See owner’s manual for instructions on Updates.
• Skype’s High Quality Video HQV (640 * 480) requires an Internet connection with a minimum upload speed of 384 Kbps. Where there is insufficient network upload speed the Skype program will have difficultly sending and receiving video.
• Also note that there is some network negotiation between the Skype program occurring when you start a Skype video call. The two hardware units involved in the call will check the capability of each other, if the TV reports that it can only send video in h.264, and if the PC says it can only do VP7 (as is the case for Skype versions earlier than 4.2), then there is no common method of video communication. In this scenario, the video stream will not be transmitted.
• Other factors influencing video transmission include the processor speed of the receiving PC and the RAM available. Try asking the receiver to reduce the number of programs open on the receiving PC, especially if the computer has <4GB RAM installed.
• Skype also has a “bandwidth management” feature. Skype is constantly monitoring the network connection; should conditions degrade (due to conditions beyond Skype’s control), the video call resolution may drop (320 * 240 or 160 * 120). But if network conditions improve again, Skype’s bandwidth management will automatically restore to the best possible resolution.
Please see User Guides for suggestions and guidance to resolve any call issues.
http://www.skype.com/intl/en/support/user-guides/